Welcome to Singer Hall, Coventry
A warm welcome from the Singer Hall Hospitality Team!
We're delighted you've chosen Singer Hall Student Accommodation as your home for the 2026/27 academic year.
Whether you're moving into student accommodation for the very first time or returning for another year of university, we're here to make your arrival as smooth, comfortable, and enjoyable as possible. Our goal is to help you settle in quickly so you can focus on making the most of your student experience.
If you're new to the city or living away from home for the first time, don't worry - we're here to help every step of the way. We'll provide useful information about local transport, nearby shops and amenities, university life, Freshers' Week events, and everything you need to feel at home in your new surroundings.
From the moment you arrive, our friendly team will be on hand to:
Welcome you to your new student home.
Help you settle into your room and the building.
Answer any questions about your check-in and accommodation.
Explain important health and safety information, including emergency procedures.
Provide ongoing support throughout the academic year whenever you need us.
At Singer Hall, we're committed to creating a safe, welcoming, and supportive community where every student can thrive. We hope your time with us is filled with new friendships, great experiences, academic success, and lasting memories.
We look forward to welcoming you to Singer Hall and can't wait to meet you!
Divia & Thomas
The Singer Hall Hospitality Team
Property Address
Singer Hall,
619 Canterbury Street, Coventry CV1 5NR
Tel: 0247 509 8240
Email: singerhall@mansionstudent.co.uk
Book your Check In
Please reserve your check-in date and time through your StuRents account before you travel. This helps us manage arrivals and ensures you can move in as quickly as possible.
Travelling by car
On-site parking is available; however, all vehicles must be registered.
Visitors may park for up to 1–2 hours. Please note that NCP actively monitors and issues parking tickets in the area.
Residents who wish to keep a vehicle on site will need to purchase an annual parking permit at a cost of £350 per year.
An alternative car park is Wellington Street Car Park, Coventry CV1 5NQ.
Hotels near Singer Hall
If you're arriving in Coventry before your tenancy starts, arrive outside reception hours, or have family and friends visiting during move-in, there are several hotels within easy reach of Singer Hall, including:
Britannia Hotel Coventry
We recommend booking early, especially during September, as accommodation fills up quickly.
Hospitality Office
The Hospitality Team can be contacted on 0247 509 8240 and are on site from 9.00am - 5.30pm, Monday – Friday, except bank holidays.
Important Numbers
Resident Student Wardens - 07523 684 023. Act as an out of hours point of contact and they can be contacted by calling the out of office hours help desk. The resident student warden will assist with emergency situations from when the office closes and reopens the next working day, such as fire alarm activations, major building repair issues, serious incidents. Should you be locked out, they will assist between 5.30pm and 10pm on Monday to Friday and between 9am and 10pm on Saturday & Sunday. Outside these hours the mobile security guard will be able to assist you by calling the help desk and charges may apply.
Out of office hours help desk - 0113 390 7870. For out of hour’s emergency assistance, this service is supported by mobile security guards and 24hrs helpline.
EMERGENCY SERVICES - FIRE, POLICE & AMBULANCE – 999. If there is an immediate danger to welfare or life, call the emergency services.
Lost Keys and Fobs
If you lock yourself out during office hours, the hospitality team located at reception will be able to open your room.
If you lock yourself out outside normal working hours you will need to call 0113 390 7870 to be let back in by out of hours security. Please note you will be charged £60+ if you require this.
Wi-Fi
Free high-speed Wi-Fi is included in your rent and is provided by Glide Student. Setup instructions and troubleshooting guidance are available in the Documents section of the Mansion Student app.
Premium Wi-Fi packages are also available directly from Glide Student if required at an additional cost.
Contents Insurance
During your stay, contents insurance is included in your tenancy through Gallagher.
Before you move in, we recommend checking your policy to understand what's covered. If you own higher-value items or want cover away from your accommodation, you may wish to upgrade your policy.
Mail and Parcel Post
To make sure you receive all your post, please ensure that you address it to:
- Full Name
- Room number
- Full address
Post is delivered to the main entrance reception area during office working hours.
Letters are placed in the mail boxes. Parcels will be kept at reception. The Hospitality Team will email you if a parcel arrives for you. Please bring ID to collect it. Please make your own arrangement for packages being delivered at the weekends. Remember to correctly address your deliveries with your name, room number, and full address, otherwise the parcel may be rejected.
Laundry Facilities
The laundry room is located on the ground floor of the admin building and is operated by Wash Station.
Download the Wash Station app on the app store on your phone to pay for the facilities.
Login to www.washstation.co.uk where you can find more information, including videos on how to use the machines; if you are unsure please pop into reception. If a machine breaks down, call Wash Station on 0800 141 2331. Please ensure you remove all your clothes when the cycle has finished so that other residents can use the machines.
Waste Collection
The bin stores are located in various areas of the car park, these are clearly marked.
Please:
Tie rubbish bags securely.
Place waste inside the correct bins.
Recycle glass, cardboard and plastics using the recycling bins provided.
Break down cardboard boxes before recycling.
Never leave rubbish in corridors or around the building.
Keeping shared areas clean helps create a better environment for everyone.
Residents Handbook
Our Resident Handbook contains everything you need to know about living at Singer Hall, including:
Building facilities
Health and safety information
Local amenities
House rules
Helpful tips for student life
You can access it anytime through the Mansion Student app.
Living at Singer Hall
The heating and lighting in your accommodation are included in your rent, however we would ask you to be as energy efficient as possible.
Hot water controls
The hot water will be automatically provided to your bathroom/kitchen.
Each bedroom has its own individually controlled gas heater. The heater can be set to the required temperature using the thermostat.
To report a fault in your room, log in to the Mansion Student App, click My Support, New Ticket and provide the details of your maintenance issue. All requests will be dealt with in order of priority.
What's Nearby?
Student life in Coventry is closely connected to the city centre. Unlike more spread-out university cities, many students studying at Coventry University live, study and socialise within the same central areas, making day-to-day life relatively easy to navigate.
The areas around Far Gosford Street and Broadgate are popular with students, offering cafés, restaurants, supermarkets and nightlife within walking distance of university buildings and accommodation. Students also spend time around Broadgate and Cathedral Lanes, which act as key social and shopping areas in the city.
Coventry’s location also makes it well connected to nearby student hubs. Many students regularly travel between Coventry, Warwick and Leamington Spa, particularly those connected to the University of Warwick.
Students also benefit from green spaces such as War Memorial Park, which is popular for relaxing, exercising and socialising outside of lectures.
Explore Coventry
Whether you're looking for supermarkets, transport links, cafés, restaurants or places to study, Coventry has plenty to offer just a short walk from Singer Hall.
Take some time to explore your local area and discover everything your new city has to offer. We’ve put together some basic contact information about local facilities. Please note: Mansion Student does not endorse these and is not responsible or associated with them.
Banks & Cash Machines:
All major banks and building societies are located in Coventry city centre.
Local cash machines:
Hillfields Post Office, 4 King William St, Coventry CV1 5JD.
Creams Coventry, 1 Swanswell St, Coventry CV1 5FZ.
Co-op Food, Fairfax St, Coventry CV1 5RY.
Priory Place, Fairfax St, Coventry CV1 5RX.
Cinemas / Theatres:
ODEON Coventry, SkyDome, Croft Rd, Coventry CV1 3AZ.
Theatretrain Coventry, Sidney Stringer Academy, Primrose Hill St, Coventry CV1 5LY.
EGO Arts, Cook St, Coventry CV1 1JN.
Chemist / Pharmacy:
Crest Pharmacy Hillfields & Travel Clinic, 188-89 King William St, Coventry CV1 5JF.
Vantage Chemist & Travel Clinic Coventry, 131-132, Far Gosford Street, Coventry CV1 5EA. .
Library:
Central Library, Smithford Way, Coventry, CV1 1FY.
Frederick Lanchester Building, Coventry University, Gosford Street, Coventry CV1 5DD
Grocery Stores:
International Supermarket and Butchers, Phillips Place, 93-95 King William St,
Coventry CV1 5NQ.Sainsbury’s Local, Far Gosford St, Coventry CV1 5EA.
Simply Fresh, The Hub, University, Coventry CV1 5QP.
Gyms:
Future Fitness, 42 Far Gosford St, Coventry CV1 5DW.
PureGym Coventry Bishop Street, 50 Bishop St, Coventry CV1 1HW.
Hospitals:
University Hospital Coventry & Warwickshire,
Clifford Bridge Road, Coventry CV2 2DX.
Dentists:
Bupa Dental Care Coventry, Gosford Lodge, Binley Rd, Coventry CV3 1JD.
Doctors Surgeries / Health Centres:
Meridian Practice, City of Coventry Health Centre, 2 4FS, 2 Stoney Stanton Rd,
Coventry CV1 4FS.
Coventry university Medical Centre, The Hub, Jordan Wl, Coventry CV1 5QP.
Sexual Health Centre:
Walsall Sexual Health, Walsall Heathcare NHS Trust, Walsall Integrated Contraception
and Sexual Health Services, Manor Hospital, 145a Pleck Rd, Walsall WS2 9ES.
Taxis:
Allens Taxis Coventry, 024 7655 5555.
Central Taxis (West Midlands) Ltd, 024 7633 3333.
Post Office:
Hillfields Post Office, 4 King William St, Coventry CV1 5JD.
Walsgrave Road Post Office, 179, 181 Walsgrave Rd, Coventry CV2 4HJ.
Public Transport:
Coventry Rail Station, Coventry Rail Station, 10 Station Square, Coventry CV1 2GT.
Pool Meadow Bus and Coach Station, Pool Meadow, Coventry CV1 5AD.
Shopping Centres:
West Orchards Shopping Centre, W Orch Wy, Coventry CV1 1QX.
Central 6 Retail Park, Warwick Rd, Coventry CV3 6TA.
Lower Precinct Shopping Centre, Lower Precinct, Coventry CV1 1NQ
FAQ's
When can I check-in?
Please reserve your check-in date and time through your StuRents account before you arrive. If your travel plans change, contact the Hospitality Team as soon as possible.
What do I need to bring for check-in?
Please bring a valid photo ID (passport or driving licence). International students should bring their passport and any relevant travel documentation.
Where do I collect my keys?
When you arrive, head to Reception where a member of the Hospitality Team will check you in, provide your key and fob, and answer any questions you may have.
Is Wi-Fi included?
Yes. High-speed Wi-Fi is included in your rent and is provided by Glide Student. Setup instructions can be found in the Mansion Student App.
What should I do if I lock myself out?
During office hours, the Hospitality Team can let you back into your room. Outside office hours, please contact Security. Please note that an out-of-hours lockout charge of £60+ applies.
How do I report a maintenance issue?
Maintenance issues can be reported quickly and easily through the Mansion Student App by selecting My Support and then New Ticket.
Where do I collect my parcels?
Letters are delivered to your mailbox, while parcels are held securely at Reception. We'll email you when your parcel is ready to collect - just remember to bring photo ID.
Who do I contact if I need help?
Our Hospitality Team is here to support you during office hours. Outside these hours, Security and the Resident Student Wardens are available for urgent assistance.
What should I do in an emergency?
If there is an immediate risk to life or property, call 999 straight away. Once it is safe to do so, notify the Hospitality Team or Security.
Where can I find more information?
Our comprehensive Resident Handbook, available online and through the Mansion Student App, contains everything you need to know about living at Singer Hall, including building facilities, safety information, and useful advice for student life.
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