Welcome to Peterson Hall, Dundee
A warm welcome from the Peterson Hall Hospitality Team! We're delighted you've chosen Peterson Hall Student Accommodation as your home for the 2026/27 academic year.
Whether you're moving into student accommodation for the very first time or returning for another year of university, we're here to make your arrival as smooth, comfortable, and enjoyable as possible. Our goal is to help you settle in quickly so you can focus on making the most of your student experience.
If you're new to the city or living away from home for the first time, don't worry - we're here to help every step of the way. We'll provide useful information about local transport, nearby shops and amenities, university life, Freshers' Week events, and everything you need to feel at home in your new surroundings.
From the moment you arrive, our friendly team will be on hand to:
Welcome you to your new student home.
Help you settle into your room and the building.
Answer any questions about your check-in and accommodation.
Explain important health and safety information, including emergency procedures.
Provide ongoing support throughout the academic year whenever you need us.
At Peterson Hall, we're committed to creating a safe, welcoming, and supportive community where every student can thrive. We hope your time with us is filled with new friendships, great experiences, academic success, and lasting memories.
We look forward to welcoming you to Peterson Hall and can't wait to meet you!
Matthew, Mark & Ellis
The Peterson Hall Hospitality Team
Property Address
Book your Check In
Please reserve your check-in date and time through your StuRents account before you travel. This helps us manage arrivals and ensures you can move in as quickly as possible.
Travelling by car
Peterson Hall has an on-site car park, with limited parking available on a first-come, first-served basis.
The nearest car park is NCP Dundee Willison St, Willison St, Dundee DD1 1QA.
Hotels near Peterson Hall
If you're arriving in Dundee before your tenancy starts, arrive outside reception hours, or have family and friends visiting during move-in, there are several hotels within easy reach of Peterson Hall, including:
Malmaison
Apex City Quay Hotel & Spa
Holiday inn
We recommend booking early, especially during September, as accommodation fills up quickly.
Hospitality Office
The Hospitality Team can be contacted on 01382 397 014 and are on site from 9.00am - 5.30pm, Monday – Friday, except bank holidays.
Important Numbers
Out of office hours help desk - 01382 730 166. For out of hour’s emergency assistance, this service is supported by mobile security guards and 24hrs helpline.
EMERGENCY SERVICES - FIRE, POLICE & AMBULANCE – 999. If there is an immediate danger to welfare or life, call the emergency services.
Lost Keys and Fobs
If you lock yourself out during office hours, the hospitality team located at reception will be able to open your room.
If you lock yourself out outside normal working hours you will need to call 01382 730 166 to be let back in by out of hours security. Please note you will be charged £60+ if you require this.
Wi-Fi
Free high-speed Wi-Fi is included in your rent and is provided by ASK4. Setup instructions and troubleshooting guidance are available in the Documents section of the Mansion Student app.
Premium Wi-Fi packages are also available directly from ASK4 website if required at an additional cost.
Contents Insurance
During your stay, contents insurance is included in your tenancy through Gallagher.
Before you move in, we recommend checking your policy to understand what's covered. If you own higher-value items or want cover away from your accommodation, you may wish to upgrade your policy.
Mail and Parcel Post
To make sure you receive all your post, please ensure that you address it to:
- Full Name
- Appartment/Room number
- Full address
Mail is posted through the letter box on the apartment door; you should arrange to be in if you are expecting larger items to be delivered. The Hospitality team will take larger items when required, during office working hours, but we have very limited storage for parcels.
The Hospitality Team will email you if a parcel arrives for you. Please bring ID to collect it. Please make your own arrangement for packages being delivered at the weekends. Remember to correctly address your deliveries with your name, room number, and full address, otherwise the parcel may be rejected.
Laundry Facilities
The laundry room is located opposite the main reception office and is operated by Circuit.
Download the Circuit app on the app store on your phone to pay for the facilities.
Login to www.circuit.co.uk where you can find more information, including videos on how to use the machines; if you are unsure please pop into reception. If a machine breaks down, call Circuit on 01422 820040 / 0800 0926068. Please ensure you remove all your clothes when the cycle has finished so that other residents can use the machines.
Waste Collection
The bin store is located on the ground floor at the main gate, these are clearly marked.
Please:
Tie rubbish bags securely.
Place waste inside the correct bins.
Recycle glass, cardboard and plastics using the recycling bins provided.
Break down cardboard boxes before recycling.
Never leave rubbish in corridors or around the building.
Keeping shared areas clean helps create a better environment for everyone.
Residents Handbook
Our Resident Handbook contains everything you need to know about living at Peterson Hall, including:
Building facilities
Health and safety information
Local amenities
House rules
Helpful tips for student life
You can access it anytime through the Mansion Student app.
Living at Peterson Hall
The heating and lighting in your accommodation are included in your rent, however we would ask you to be as energy efficient as possible.
Hot water controls
The hot water will be automatically provided to your bathroom/kitchen.
Each bedroom is fitted with ether a storage heater or an electric heater.
To report a fault in your room, log in to the Mansion Student App, click My Support, New Ticket and provide the details of your maintenance issue. All requests will be dealt with in order of priority.
What's Nearby?
Student life in Dundee is closely connected to the city centre and waterfront area. Unlike larger university cities where campuses and accommodation can feel spread out, Dundee’s compact layout means students can often walk between lectures, accommodation and social spaces in just a few minutes.
The University of Dundee and Abertay University are both located close to the city centre, making the surrounding areas popular with students throughout the academic year.
Students regularly spend time around:
Perth Road: one of Dundee’s best-known student areas, filled with cafés, pubs and independent restaurants
City Quay and the waterfront: popular for walks, cafés and views across the River Tay
The McManus and Dundee Contemporary Arts (DCA): key cultural spots in the city
Magdalen Green: a popular green space for students during warmer months
Dundee also has a growing reputation for creativity and digital industries, helped by the city’s connection to gaming and design through Abertay University.
Explore Dundee
Whether you're looking for supermarkets, transport links, cafés, restaurants or places to study, Dundee has plenty to offer just a short walk from Peterson Hall.
Take some time to explore your local area and discover everything your new city has to offer. We’ve put together some basic contact information about local facilities. Please note: Mansion Student does not endorse these and is not responsible or associated with them.
Banks & Cash Machines:
All major banks and building societies are located in Dundee city centre.
Local cash machines:
Sainsburys, 274 Perth Road, Dundee DD2 1AE;
Nethergate Centre, 158 Nethergate, Dundee DD1 4DY.
Cinemas / Theatres:
Odeon Luxe Dundee, Douglas Road, DD4 7SN.
Cineworld Camperdown Leisure Park, Kingsway W, DD2 4TF.
Whitehall Theatre, 12 Bellfield St, DD1 5JA.
Caird Hall, City Square, DD1 3BB.
Monifieth Theatre, 72 High St, DD5 4AG.
Library:
Library and Learning Centre, University of Dundee, Cross Row, DD1 4HN.
Blackness Library, 225 Perth Road, DD2 1EJ.
Grocery Stores:
Tesco Riverside Drive, DD2 1UG.
Sainsbury’s Local, 274 Perth Road, DD2 1AE.
Marks and Spencer, 41 Murraygate, DD1 9PF.
Gyms:
Pure Gym, 152 W Marketgait, DD1 1NJ.
Skyaxe Combat and Fitness Centre, 74 Brook St, DD1 5BP.
Hospitals:
Ninewells Hospital, James Arrott Drive, DD2 1SG.
Royal Victoria, Jedburgh Road, DD2 1SP.
Dentists:
146 Dental Care, 146 Nethergate, DD1 4EA.
Discovery Dental Care, 1 W Bell St, Dundee DD1 1EX.
Dundee Dental Hospital, 2 Park Place, DD1 4HR.
Doctors Surgeries / Health Centres:
Westgate Medical Practice, Charleston Drive, DD2 4AD.
Hawkhill Medical Centre, 215 Hawkhill, DD1 5LA.
Princes Street Surgery, 155 Princes Street, DD4 6DG.
Sexual Health Centre:
Ninewells Sexual & Reproductive Health Services, South Block, Ninewells Ave, Dundee DD1 9SY.
Taxis:
Tele Taxis, Ridgeway house, Balgray Pl, DD3 8SH.
Post Office:
Dundee Post Office, Ground Floor, 30 Whitehall St, DD1 4AF.
Public Transport:
Xplore Dundee, 44-48 E Dock St, DD1 3JS.
Scotrail, South Union Street, DD1 4BY.
Shopping Centres:
Gallagher Retail Park, E Dock Street, DD1 3JS.
FAQ's
When can I check-in?
Please reserve your check-in date and time through your StuRents account before you arrive. If your travel plans change, contact the Hospitality Team as soon as possible.
What do I need to bring for check-in?
Please bring a valid photo ID (passport or driving licence). International students should bring their passport and any relevant travel documentation.
Where do I collect my keys?
When you arrive, head to Reception where a member of the Hospitality Team will check you in, provide your key and fob, and answer any questions you may have.
Is Wi-Fi included?
Yes. High-speed Wi-Fi is included in your rent and is provided by ASK4. Setup instructions can be found in the Mansion Student App.
What should I do if I lock myself out?
During office hours, the Hospitality Team can let you back into your room. Outside office hours, please contact Security. Please note that an out-of-hours lockout charge of £60+ applies.
How do I report a maintenance issue?
Maintenance issues can be reported quickly and easily through the Mansion Student App by selecting My Support and then New Ticket.
Where do I collect my parcels?
Mail is posted through the letter box on the apartment door; you should arrange to be in if you are expecting larger items to be delivered. The Hospitality team will take larger items when required, during office working hours. We'll email you when your parcel is ready to collect - just remember to bring photo ID.
Who do I contact if I need help?
Our Hospitality Team is here to support you during office hours. Outside these hours, Security and the Resident Student Wardens are available for urgent assistance.
What should I do in an emergency?
If there is an immediate risk to life or property, call 999 straight away. Once it is safe to do so, notify the Hospitality Team or Security.
Where can I find more information?
Our comprehensive Resident Handbook, available online and through the Mansion Student App, contains everything you need to know about living at Peterson Hall, including building facilities, safety information, and useful advice for student life.
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