Welcome to Dover Street, Leicester
A warm welcome from the Dover Street Hospitality Team!
We're delighted you've chosen Dover Street Student Accommodation as your home for the 2026/27 academic year.
Whether you're moving into student accommodation for the very first time or returning for another year of university, we're here to make your arrival as smooth, comfortable, and enjoyable as possible. Our goal is to help you settle in quickly so you can focus on making the most of your student experience.
If you're new to the city or living away from home for the first time, don't worry - we're here to help every step of the way. We'll provide useful information about local transport, nearby shops and amenities, university life, Freshers' Week events, and everything you need to feel at home in your new surroundings.
From the moment you arrive, our friendly team will be on hand to:
Welcome you to your new student home.
Help you settle into your room and the building.
Answer any questions about your check-in and accommodation.
Explain important health and safety information, including emergency procedures.
Provide ongoing support throughout the academic year whenever you need us.
At Dover Street we're committed to creating a safe, welcoming, and supportive community where every student can thrive. We hope your time with us is filled with new friendships, great experiences, academic success, and lasting memories.
We look forward to welcoming you to Dover Street and can't wait to meet you!
Ciara, Billy, Tom & Marika
The Dover Street Hospitality Team
Property Address
Dover Street,
44 York Street, Leicester LE1 6PW
Tel: 0116 482 3860
Email: doverstreet@mansionstudent.co.uk
Book your Check In
Please reserve your check-in date and time through your StuRents account before you travel. This helps us manage arrivals and ensures you can move in as quickly as possible.
Travelling by car
No on-site parking available, on-street parking pay and display only.
The nearest car park is: Dover Street Car Park, 31-33 Dover Street, Leicester LE1 6PW.
Hotels near Dover Street
If you're arriving in Leicester before your tenancy starts, arrive outside reception hours, or have family and friends visiting during move-in, there are several hotels within easy reach of Dover Street, including:
Premier Inn - St. Georges Tower, 1A St Georges Way, Leicester LE1 1AA
We recommend booking early, especially during September, as accommodation fills up quickly.
Hospitality Office
The Hospitality Team can be contacted on 0116 482 3860 and are on site from 9.00am - 5.30pm, Monday – Friday, except bank holidays.
Important Numbers
Resident Student Wardens - 07549 817 938. Act as an out of hours point of contact and they can be contacted by calling the out of office hours help desk. The resident student warden will assist with emergency situations from when the office closes and reopens the next working day, such as fire alarm activations, major building repair issues, serious incidents. Should you be locked out, they will assist between 5.30pm and 10pm on Monday to Friday and between 9am and 10pm on Saturday & Sunday. Outside these hours the mobile security guard will be able to assist you by calling the help desk and charges may apply.
Out of office hours help desk - 0113 390 7870. For out of hour’s emergency assistance, this service is supported by mobile security guards and 24hrs helpline.
EMERGENCY SERVICES - FIRE, POLICE & AMBULANCE – 999. If there is an immediate danger to welfare or life, call the emergency services.
Lost Keys and Fobs
If you lock yourself out during office hours, the hospitality team located at reception will be able to open your room.
If you lock yourself out outside normal working hours you will need to call 0113 390 7870 to be let back in by out of hours security. Please note you will be charged £60+ if you require this.
Wi-Fi
Free high-speed Wi-Fi is included in your rent and is provided by Glide Student. Setup instructions and troubleshooting guidance are available in the Documents section of the Mansion Student app.
Premium Wi-Fi packages are also available directly from Glide Student if required at an additional cost.
Contents Insurance
During your stay, contents insurance is included in your tenancy through Gallagher.
Before you move in, we recommend checking your policy to understand what's covered. If you own higher-value items or want cover away from your accommodation, you may wish to upgrade your policy.
Mail and Parcel Post
To make sure you receive all your post, please ensure that you address it to:
- Full Name
- Room number
- Full address
Post is delivered to the main entrance reception area during office working hours.
Letters are placed in the mail boxes. Parcels will be kept at reception. The Hospitality Team will email you if a parcel arrives for you. Please bring ID to collect it. Please make your own arrangement for packages being delivered at the weekends. Remember to correctly address your deliveries with your name, room number, and full address, otherwise the parcel may be rejected.
Laundry Facilities
There are washer/dryers in each flat for the residents to use.
Waste Collection
The bin store is located on the ground floor of each block, these are clearly marked.
Please:
Tie rubbish bags securely.
Place waste inside the correct bins.
Recycle glass, cardboard and plastics using the recycling bins provided.
Break down cardboard boxes before recycling.
Never leave rubbish in corridors or around the building.
Keeping shared areas clean helps create a better environment for everyone.
Residents Handbook
Our Resident Handbook contains everything you need to know about living at Dover Street, including:
Building facilities
Health and safety information
Local amenities
House rules
Helpful tips for student life
You can access it anytime through the Mansion Student app.
Living at Dover Street
The heating and lighting in your accommodation are included in your rent, however we would ask you to be as energy efficient as possible.
Hot water controls
The hot water will be automatically provided to your bathroom/kitchen.
Each bedroom has its own individually controlled electric panel heater. The heater can be set to the required temperature using the controls on the unit.
To report a fault in your room, log in to the Mansion Student App, click My Support, New Ticket and provide the details of your maintenance issue. All requests will be dealt with in order of priority.
What's Nearby?
Mansion Student accommodation is ideally located for students studying in Leicester, with easy access to the city’s main universities and key locations. Whether you’re heading to lectures, meeting friends in the city centre or travelling home, getting around is simple and convenient.
The Dover Street property is within close reach of the University of Leicester, De Montfort University and the city centre, helping you stay connected to campus and student life. With shops, transport links and everyday essentials nearby, living in Leicester offers a straightforward and well-connected student experience.
Living close to your university and key transport links makes it easier to balance studying, socialising and exploring the city throughout your time at university.
Explore Leicester
Whether you're looking for supermarkets, transport links, cafés, restaurants or places to study, Leicester has plenty to offer just a short walk from Dover Street.
Take some time to explore your local area and discover everything your new city has to offer. We’ve put together some basic contact information about local facilities. Please note: Mansion Student does not endorse these and is not responsible or associated with them.
Banks & Cash Machines:
All major banks and building societies are located in Leicester city centre.
Local cash machines:
Tesco Bank ATM, 40 Granby Street,
Leicester LE1 6EH.
Sainsbury’s Bank ATM, Leicester Granby Street Local, 157 Granby Place, Leicester LE1 6FE.
Natwest ATM, 1 Granby Place, Leicester LE1 6EJ.
Cinemas / Theatres:
Showcase Cinema de Lux Leicester, 7 Highcross Lane, Leicester LE1 4SD.
Phoenix Cinema and Art Centre, 4 Midland Street, Leicester LE1 1TG.
ODEON Luxe Leicester, Freemens Park, 90 Aylestone Road, Leicester LE2 7LB.
Chemist / Pharmacy:
Boots Pharmacy, 30-36 Gallowtree Gate, Leicester LE1 1DD.
Highem Pharmacy & Travel Clinic, St Peters Health Centre, Sparkenhoe Street, Leicester LE2 0TA.
Library:
Leicester Central Library, Bishop Street, Leicester LE1 6AA.
Highfields Library, 98 Melbourne Road, Leicester LE2 0DS.
Grocery Stores:
Sainsbury’s Local, 157 Granby Place, Leicester LE1 6FE.
Tesco Superstore, 100 New Park Sreet, Leicester LE3 5NJ.
Oriental supermarket, 16-16A High Street, Leicester LE1 5YN.
Gyms:
The Gym Group Leicester Highcross, 4A Causeway Lane, Leicester LE1 4AP.
PureGym Leicester St Georges Way, 1c St Georges Way, Leicester LE1 1SH.A.
Hospitals:
Leicester Royal Infirmary, Infirmary Square, Leicester LE1 5WW.
Leicester General Hospital, Gwendolen Road, Leicester LE5 4PW.
Dentists:
The Dental Suite - Leicester, 7-9 Rutland Street, Leicester LE1 1RB.
JDRM Dental Care Leicester, 10 Nelson Street, Leicester LE1 7BA.
Doctors Surgeries / Health Centres:
Bowling Green Street Surgery, 29-31 Bowling Green Street, Leicester LE1 6AS.
De Montfort Surgery, De Montfort Surgery, 100 Mill Lane, Leicester LE2 7HX..
Sexual Health Centre:
Leicester Sexual Health, Kildare Street, Leicester LE1 3YT.
Taxis:
Take Me Leicester, Office 1, First Floor, 21 Wellington St, Leicester LE1 6HH.
Jubilee Taxi Ltd, 4 Princess Road West, Leicester LE1 6TP.
Post Office:
The Shires Post Office, Unit 65 Shires Lane, Leicester LE1 4FR.
St Matthews Sub Post Office, 46 Malabar Road, Leicester LE1 2PD
Public Transport:
Haymarket Bus Station 37 Belgrave Gate, Leicester LE1 3HP.
Leicester Train Station, London Road, Leicester, Leicestershire, LE2 0QB.
Shopping Centres:
Haymarket Shopping Centre 1 Kildare Street, Leicester LE1 3YH.
Highcross, 5 Shires Lane, Leicester LE1 4AN.
St George’s Shopping Park, St George’s Retail Park St George’s Way, Leicester LE1 1SG.
FAQ's
When can I check-in?
Please reserve your check-in date and time through your StuRents account before you arrive. If your travel plans change, contact the Hospitality Team as soon as possible.
What do I need to bring for check-in?
Please bring a valid photo ID (passport or driving licence). International students should bring their passport and any relevant travel documentation.
Where do I collect my keys?
When you arrive, head to Reception where a member of the Hospitality Team will check you in, provide your key and fob, and answer any questions you may have.
Is Wi-Fi included?
Yes. High-speed Wi-Fi is included in your rent and is provided by Glide Student. Setup instructions can be found in the Mansion Student App.
What should I do if I lock myself out?
During office hours, the Hospitality Team can let you back into your room. Outside office hours, please contact Security. Please note that an out-of-hours lockout charge of £60+ applies.
How do I report a maintenance issue?
Maintenance issues can be reported quickly and easily through the Mansion Student App by selecting My Support and then New Ticket.
Where do I collect my parcels?
Letters are delivered to your mailbox, while parcels are held securely at Reception. We'll email you when your parcel is ready to collect - just remember to bring photo ID.
Who do I contact if I need help?
Our Hospitality Team is here to support you during office hours. Outside these hours, Security and the Resident Student Wardens are available for urgent assistance.
What should I do in an emergency?
If there is an immediate risk to life or property, call 999 straight away. Once it is safe to do so, notify the Hospitality Team or Security.
Where can I find more information?
Our comprehensive Resident Handbook, available online and through the Mansion Student App, contains everything you need to know about living at Dover Street, including building facilities, safety information, and useful advice for student life.
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