Welcome to City Edge, Manchester

Table of contents
A warm welcome from the City Edge Hospitality Team!
We're delighted you've chosen City Edge Student Accommodation as your home for the 2026/27 academic year.
Whether you're moving into student accommodation for the very first time or returning for another year of university, we're here to make your arrival as smooth, comfortable, and enjoyable as possible. Our goal is to help you settle in quickly so you can focus on making the most of your student experience.
If you're new to the city or living away from home for the first time, don't worry - we're here to help every step of the way. We'll provide useful information about local transport, nearby shops and amenities, university life, Freshers' Week events, and everything you need to feel at home in your new surroundings.
From the moment you arrive, our friendly team will be on hand to:
Welcome you to your new student home.
Help you settle into your room and the building.
Answer any questions about your check-in and accommodation.
Explain important health and safety information, including emergency procedures.
Provide ongoing support throughout the academic year whenever you need us.
At City Edge, we're committed to creating a safe, welcoming, and supportive community where every student can thrive. We hope your time with us is filled with new friendships, great experiences, academic success, and lasting memories.
We look forward to welcoming you to City Edge and can't wait to meet you!
Steve and Jonathon
The City Edge Hospitality Team
Property Address
City Edge,
30 Ardwick Green South,
Manchester M13 9XE
Tel: 0161 518 2810
Email: cityedge@mansionstudent.co.uk

Book your Check In
Please reserve your check-in date and time through your StuRents account before you travel. This helps us manage arrivals and ensures you can move in as quickly as possible.
Travelling by car
There is on-street parking available on a first-come, first-served basis.
The nearest car park is NCP Cardiff Dumfries Place, Off St Andrews Lane, Cardiff, CF10 3DJ. What3words: poem.beats.grades
Hotels near City Edge
If you're arriving in Cardiff before your tenancy starts, arrive outside reception hours, or have family and friends visiting during move-in, there are several hotels within easy reach of City Heights, including:
Park Plaza Cardiff
Premier Inn Cardiff City Centre
Hilton Cardiff
Holland House Hotel, Newport Road
We recommend booking early, especially during September, as accommodation fills up quickly.
Hospitality Office
The Hospitality Team can be contacted on 0161 518 2810 and are on site from 9.00am - 5.30pm, Monday – Friday, except bank holidays.
Important Numbers
Resident Student Wardens - 0754 981 8884. Act as an out of hours point of contact and they can be contacted by using the help desk call point. They will assist with situations such as false fire alarm activations and lock outs between 5.30pm and 10pm on Monday to Friday and between 9am and 10pm on Saturday & Sunday. Outside these hours the mobile security guard will be able to assist you via the call point.
Out of office security - 0113 390 7870. For out of hour’s emergency assistance, this service is supported by mobile security guards and 24hrs helpline.
EMERGENCY SERVICES - FIRE, POLICE & AMBULANCE – 999. If there is an immediate danger to welfare or life, call the emergency services.
Lost Keys and Fobs
If you lock yourself out during office hours, the hospitality team can be contacted on 0161 518 2810 and will be able to open your room.
If you lock yourself out outside normal working hours you will need to call 0113 390 7870 to be let back in by out of hours security. Please note there is a £60 charge if you require this.
Wi-Fi
Free high-speed Wi-Fi is included in your rent and is provided by Business Technology Group Ltd. Setup instructions and troubleshooting guidance are available in the Documents section of the Mansion Student app.
Premium Wi-Fi packages are also available directly from Business Technology Group if required at an additional cost.
Contents Insurance
During your stay, contents insurance is included in your tenancy through Gallagher.
Before you move in, we recommend checking your policy to understand what's covered. If you own higher-value items or want cover away from your accommodation, you may wish to upgrade your policy.
Mail and Parcel Post
To make sure you receive all your post, please ensure that you address it to:
- Full Name
- Flat number and Room number
- Full address
Post is delivered to the secure block mailboxes during office working hours.
Letters are placed in the mail boxes. Parcels to be received by residents. Please make your own arrangement for packages being delivered at the weekends. Remember to correctly address your deliveries with your name, room number, and full address, otherwise the parcel may be rejected.
Laundry Facilities
Every shared kitchen and studio includes a private washer/dryer.
Waste Collection
The bin store is located in the car park at the rear of the building, these are clearly marked.
Please:
Tie rubbish bags securely.
Place waste inside the correct bins.
Recycle glass, cardboard and plastics using the recycling bins provided.
Break down cardboard boxes before recycling.
Never leave rubbish in corridors or around the building.
Keeping shared areas clean helps create a better environment for everyone.
Residents Handbook
Our Resident Handbook contains everything you need to know about living at City Edge, including:
Building facilities
Health and safety information
Local amenities
House rules
Helpful tips for student life
You can access it anytime through the Mansion Student app.
View the Resident Handbook
Living at City Edge
The heating and lighting in your accommodation are included in your rent, however we would ask you to be as energy efficient as possible
Hot water controls
The hot water will be automatically provided to your bathroom/kitchen.
Each bedroom has its own individually controlled electric wall heater. The heater can be set to the required temperature using the thermostat.
To report a fault in your room, log in to the Mansion Student App, click My Support, New Ticket and provide the details of your maintenance issue. All requests will be dealt with in order of priority.
What's Nearby?
Mansion Student accommodation is ideally located for students studying in Manchester, with excellent access to the city’s major universities and transport links. Whether you’re heading to lectures, meeting friends in the city centre or travelling home for the weekend, getting around is quick and convenient.
Many of our properties are within easy reach of the University of Manchester, Manchester Metropolitan University and the wider city centre, helping you stay close to campus while enjoying the city. With public transport, shops and everyday essentials nearby, our student accommodation in city centre locations make student life simple and well connected.
Living close to campus and key transport hubs makes it easier to balance studying, socialising and exploring the city throughout your time at university.

Explore Manchester
Whether you're looking for supermarkets, transport links, cafés, restaurants or places to study, Manchester has plenty to offer just a short walk from City Edge.
Take some time to explore your local area and discover everything your new city has to offer. We’ve put together some basic contact information about local facilities. Please note: Mansion Student does not endorse these and is not responsible or associated with them.
Banks & Cash Machines:
All major banks and building societies are located in Manchester city centre.
Local cash machines:
Sainsburys, 347 Wilmslow Road, Fallowfield, M14 6SS.
Abduls, 324-326 Wilmslow Road, Fallowfield, M14 6XQ.
Premier Fallowfield, 240-242 Wilmslow Road, Fallowfield, M14 6LD.
Cinemas / Theatres:
Cineworld Parrs Wood Entertainment Centre, Wilmslow Road, Manchester M20 5PG.
Odeon Great Northern, 235 Deansgate, M3 4EN.
Home Cinema, 2 Tony Wilson Place, M15 4FN.
Chemist / Pharmacy:
Lloyds Pharmacy, 228-230 Wilmslow Road, Manchester M14 6LE, 0161 224 7782. Open: M-F 9am–9:30pm; Sat 9am–6pm; Sun 11am–6pm.
Library:
The University of Manchester Library, Oxford Road, Manchester, M13 9PP.
Manchester Central Library, St Peters Square, Manchester, M2 5PD.
Grocery Stores:
Sainsbury’s, 347 Wilmslow Road, Manchester M14 6SS.
ALDI, 143 Lloyd Street, Manchester M14 7LA.
Asda 701 Stockport Road, Manchester M12 4QN.
Hospitals:
Manchester Royal Infirmary, Oxford Road, Manchester M13 9WL, T. 0161 276 1234.
Dentists:
The Dental Practice, 135 Wilbraham Road, Manchester M14 7DS, T. 0161 445 0005.
Doctors Surgeries / Health Centres:
Wilmslow Road Medical Centre, 156
Wilmslow Road, Manchester M14 5LQ; 0161 224 2452
Fallowfield Medical Centre, 75 Ladybarn Lane, Fallowfield M14 6YL; 01612 244503.
Hawthorn Medical Centre, Unit K, Fallowfield Retail Park Birchfields Road, M14 6FS; 0161 220 6080
Sexual Health Centre:
The Hathersage Centre, 280 Manchester
M13 0FH; 0161 701 1555.
Taxis:
New City Car Taxis, 0161 434 7771
Union Cars, 0161 833 4141
All United Cars, 0161 850 0500
Post Office:
260 Wilmslow Road, Fallowfield, Manchester,
M14 6LD; 0345 611 2970.
Public Transport:
Local buses into Manchester City Centre - 143, 147, 41, 42, 43.
Transport for Greater Manchester – www.tfgm.com.
Booking train tickets - www.thetrainline.com.
Shopping Centres:
Manchester Arndale Manchester M4 1AZ.
Intu Trafford Centre, The Orient, Stretford, Manchester M17 8AA.
FAQ's
When can I check-in?
Please reserve your check-in date and time through your StuRents account before you arrive. If your travel plans change, contact the Hospitality Team as soon as possible.
What do I need to bring for check-in?
Please bring a valid photo ID (passport or driving licence). International students should bring their passport and any relevant travel documentation.
Where do I collect my keys?
When you arrive, head to Reception where a member of the Hospitality Team will check you in, provide your key and fob, and answer any questions you may have.
Is Wi-Fi included?
Yes. High-speed Wi-Fi is included in your rent and is provided by Business Technology Group. Setup instructions can be found in the Mansion Student App.
What should I do if I lock myself out?
During office hours, the Hospitality Team can let you back into your room. Outside office hours, please contact Security. Please note that an out-of-hours lockout charge of £60 applies.
How do I report a maintenance issue?
Maintenance issues can be reported quickly and easily through the Mansion Student App by selecting My Support and then New Ticket.
Where do I collect my parcels?
Letters are delivered to your secure mailbox, parcels to be received by residents.
Who do I contact if I need help?
Our Hospitality Team is here to support you during office hours. Outside these hours, Security and the Resident Student Wardens are available for urgent assistance.
What should I do in an emergency?
If there is an immediate risk to life or property, call 999 straight away. Once it is safe to do so, notify the Hospitality Team or Security.
Where can I find more information?
Our comprehensive Resident Handbook, available online and through the Mansion Student App, contains everything you need to know about living at City Edge, including building facilities, safety information, and useful advice for student life.
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