Austin Hall and Asquith House Useful Information

Austin Hall & Asquith House useful information text with a student accommodation bedroom in the background

We’re delighted that you are staying with us at Austin Hall and Asquith House. We’ve put together some useful information to make your stay with us more comfortable.

Anti-social behaviour

Living away from home is the best opportunity to meet new people from a variety of backgrounds and cultures, but it’s not always easy!

We’ve put together some useful hints and tips in our welcome brochure, however please refer to our Anti-Social Behaviour Policy

ANUK/Unipol National Code of Standards

Mansion Student is a member of the ANUK/Unipol Code of standards for Student Accommodation.

For further information view the National code of standards.

Council Tax – Student Exemptions

If you are a full-time student studying on a qualifying course, then you are likely to be council exempt for the period of your course dates, however we strongly recommend that you check with your university and or/local council as to the exact requirements. You maybe required to provide Mansion Student with a Council Tax exemption certificate of your enrolment at university.

Paying your rent with Student Finance

Student Wellbeing and Mental Health

At Mansion Student we understand that mental health is incredibly important. University can be a stressful time, adjusting to a different lifestyle, living away from home, budgeting and becoming an independent adult have an effect on your mental health.

If you’re looking for support for yourself or a friend, then our onsite hospitality teams are a key point of contact for you. As part of our commitment, we’ve partnered with Student Minds – the UK’s student mental health charity, offering you the mental health support throughout your stay. There is a vast amount of support available through the Student Space platform – from mental health and wellbeing, preparing for university, friendship and social life, advice and practical tips on money, and adapting to university if you have a disability or long-term health condition.

Find out more information

Welcome Book

In our Welcome booklet, we’ve put together some useful information including contacting the team, reporting maintenance repairs, and staying safe during your stay with us.

Austin Hall Welcome Brochure

Asquith House Welcome Brochure

Fire Safety

It’s important to always follow the rules, please click the link for further information about fire safety. FIRE SAFETY

Safe use of Electrical appliances

Report any faults immediately to your Hospitality Team on

Full User Guides for all appliances provided by Mansion Student are available at Reception.

Click on the link for instruction for the safe use of all electrical appliances:

Useful Information

Click to view the Austin Hall & Asquith House Gas Safety Certificate

Click to view the Austin Hall & Asquith House Electrical Installation Condition Completion of remedial works

Click to view the Austin Hall & Asquith House 5 Year Electrical Installation Condition report

Energy Performance Certificate (EPC)

Austin Hall Energy performance certificate (EPC)

Asquith House Energy performance certificate (EPC)

Please contact the lettings team on 0800 652 7844 or email: if you require a specific room EPC rating.