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Making Our Buildings Safer

COVID 19 ON-SITE SAFETY MEASURES

Your safety and security in your new home remains our number one priority. We are implementing new measures that safeguard you on-site and we continue to monitor government advice to ensure these measures are current and comprehensive. This section outlines the actions we have taken to date.

· More thorough and frequent cleaning of all high traffic areas such as exit/entrances and lifts

· PPE to be utilised by staff when accessing communal areas or visiting flats

· Hand sanitiser stations located throughout all our properties

· Social distancing signage located throughout all our properties

· One-way traffic system with floor markings in place where possible

· Vending machines taken out of use to help prevent cross-contamination

· All student rooms rigorously cleaned prior to arrival

· Use of technology to aid social distancing, including check-in appointments and laundry apps


Flexibility

We will continue to support our guests through our flexible booking and cancellation policies:

· Flexible Term Date policy (click here)

· International travel issues (click here)

· Unconditional offers (click here)

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